Hotel San Zaccaria

Lovely location just off the waterfront in a quiet square, and yet less than a minute from heading inland on the pathways and alleys to find lots of places to eat and shop. Decor was sweetly traditional if a little tired, and the aircon did the trick although it was sometimes slow to get going. There wasn't a huge amount of space (a double room for myself and husband, with side room for teenager in a single bed) to move around, but nothing I wouldn't expect from an old city hotel. One thing we LOVED - when you let yourself back into the hotel with your keycard after a day of walking out in the heat, the foyer was ICE COLD from the aircon and that was a delight. I feel like I got the value I paid for.

The location was fantastic. Located in a quiet square minutes away from St Mark's square and water transport. We had the room at the top which was spacious, with the added bonus our own roof terrace with a beautiful view of San Zaccaria church. Room cleaning was extremely efficient. Check in was at another hotel around the corner and it would be nice if the hotel could guests of this arrangement in advance.

The location was fantastic, very close to St Mark's Square. There is also a water bus stop just outside the hotel. The hotel room was big and had the amenities required. The room looked very pretty. There was sufficient space in the bathroom area to put out toiletries, clothes etc.

We had stayed at this hotel before and returned because of its excellent location, cleanliness, service and comfort. What made this stay most extraordinary this time was the exceptional service we received from Jacobo. Not only did he have information on places to eat, locations of attractions and services, but he went above and beyond in finding information about our cruise location which was not easily recoverable. In fact, we believe his efforts in securing information on the new port facilities and its means of getting there may have, in fact, helped hundreds of other passengers on the same cruiser ship arrive there safely as well. While he was calling around to find information on the new (and changed) location of our cruise ship and the desired means of getting there, it was alerted to the cruise line that hundreds of passengers may have similar difficulties in locating the ship. An email was sent to all passengers later that day to all prospective passengers with information on the site and means of arriving there. We believe Jacobo's efforts alerted cruise line management to the potential problem. We are extremely grateful for his efforts because we know it cost him some time and effort. By the way, the information he provided allowed us to get there safely and in plenty of time for the cruise. Needless to say, the next time we are in Venezia we will be staying at the San Zaccariah. We will be recommending this hotel to our friends and family as well.

Location was amazing! Room was nice. Loved having 2 bedrooms. The bathroom was big and shower was great. Included towel warming racks in the bathroom as well. Loved that they stored our luggage for free while we went sightseeing.